Returns Policy

Change of Mind

Please choose your products carefully, as we cannot accept change-of-mind returns or exchanges.

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Damaged, Faulty or Incorrectly Described Items

If the products you receive are damaged or faulty, we will happily exchange the items or offer you a full refund. Please notify us immediately by using our online contact form and provide your full name, order number and details of the fault.

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To assist us with a speedy resolution, please keep the box, packing materials and damaged item for our inspection. We will make every effort to process replacements for damaged/faulty/incorrect items within seven business days of receipt of the returned goods. The processing time for refunds is within 30 days of receipt of the returned goods.

Refunds will only be made against the original payment method used. Please note that any credit to your card account may not appear on your credit card statement until a future billing cycle, depending on your card issuer’s procedures.

Please read our Terms and Conditions for more information on returns and replacements.